• Children, Youth, Individual, Couple, Family, and Group Therapy
  • Privacy Policy
  • Privacy Policy

  • Last updated June 14, 2022

    This page informs you of our privacy policy for Hanit Therapy ("Company," "we," "us," or "our"). It describes how and why we might collect, store, use, and/or share ("process") your information when you use our website services ("Website Services"), and the choices you have associated with that data, such as when you:

    • Visit our website at https://www.hanittherapy.com, or any website of ours that links to this privacy policy
    • Engage with us in other related ways, including any sales, marketing, or events

    Questions or concerns? Reading this privacy policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Website Services. If you still have any questions or concerns, please contact us at [email protected].

    INFORMATION COLLECTED AND USED

    Personal information you disclose to us

    We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our Website Services, when you participate in activities on the Website Services, or otherwise when you contact us.

    We may request that you provide us with certain personally identifiable information that can be used to contact or identify you. The personal information we collect may include, but is not limited to the following:

    • names
    • phone numbers
    • email addresses
    • contact preferences

    All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

    Information automatically collected

    We automatically collect certain information when you visit, use, or navigate the Website Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website Services, and other technical information. This information is primarily needed to maintain the security and operation of our Website Services, and for our internal analytics and reporting purposes.

    Like many businesses, we also collect information through cookies and similar technologies.

    The information we collect includes:

    • Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Website Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Website Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).
    • Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Website Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
    • Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Website Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Website Services.

    PROCESSING YOUR INFORMATION

    We process your information to provide, improve, and administer our Website Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

    We process your information only when we have a valid legal reason to do so. We process your personal information for a variety of reasons, depending on how you interact with our Website Services, including:

    • To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
    • To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
    • To protect our Website Services. We may process your information as part of our efforts to keep our Website Services safe and secure, including fraud monitoring and prevention.
    • To detect, prevent and address technical issues. We may process your information as part of our efforts to keep our Website Services up and running without any disruption to you
    • To notify you of any changes to our Website Services. We may process your information as part of our efforts to keep you up to date on any necessary changes made to our Website Services.
    • To evaluate and improve our Website Services, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Website Services, marketing, and your experience.
    • To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.

    LEGAL REQUIREMENTS TO PROCESS YOUR INFORMATION

    We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time by contacting us at [email protected].

    In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

    • To prevent and protect against legal liability
    • If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
    • To comply with any legal obligations as deemed appropriate and necessary
    • For investigations and fraud detection and prevention
    • To protect and defend the rights or property of Hanit Therapy
    • If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
    • If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
    • To prevent or investigate any possible wrongdoing in connection with the Website Services
    • To protect the personal safety of users of the Website Services or the public
    • If the information is publicly available and is specified by the regulations

    SHARING YOUR PERSONAL INFORMATION

    We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work. The third parties we may share personal information with are as follows:

    • Web and Mobile Analytics: Google Analytics. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Website Services. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

    Hanit Therapy will take all steps reasonably necessary to ensure the protection, security and safety of your data in accordance with this privacy policy and no transfer of your personal information shall take place unless there are adequate controls in place to protect your data accordingly.

    COOKIES AND OTHER TRACKING TECHNOLOGIES

    We may use cookies and similar tracking technologies (like web beacons and pixels) to recognize you when you visit our website at https://www.hanittherapy.com (“Website”) and store certain information.

    Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information. Cookies set by the website owner (in this case, Hanit Therapy) are called "first party cookies". Cookies set by parties other than the website owner are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

    We use first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Website for advertising, analytics and other purposes.

    We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Website or opened an e-mail including them. This allows us to collect and track certain information and to improve site performance. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

    You have the right to decide whether to accept or reject cookies. Essential cookies cannot be rejected as they are strictly necessary to provide you with services. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted

    Examples of cookies we use

    • Essential website cookies: These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas.
    • Performance and functionality cookies: These cookies are used to enhance the performance and functionality of our Website but are non-essential to their use. However, without these cookies, certain functionality (like videos) may become unavailable.
    • Analytics and customization cookies: These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customize our Website for you.
    • Advertising cookies: These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

    LENGTH OF RETAINING INFORMATION

    We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than 1 year.

    When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

    SECURITY OF YOUR INFORMATION

    We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee its absolute security. Although we will do our best to protect your personal information, transmission of personal information to and from our Website Services is at your own risk. You should only access the Website Services within a secure environment.

    LINKS TO OTHER SITES

    Our Website Services may contain links to external and other sites that are not operated by us. We strongly advise and encourage you to review the privacy policy of any and every site you visit us. Any links accessed through our Website Services will direct you to that third party’s site. We have no control over and assume no responsibility for the content, practices or privacy policies or any third party sites or services.

    CHILDREN’S PRIVACY

    We do not knowingly solicit data from or market to children under 18 years of age. By using the Website Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Website Services. If we learn that personal information from users less than 18 years of age has been collected, we will take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at [email protected].

    YOUR PRIVACY RIGHTS

    In some regions (like Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section "CONTACT US" below.

    We will consider and act upon any request in accordance with applicable data protection laws.

    Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "CONTACT US" below.

    However, please note that this will not affect the lawfulness of the processing before its withdrawal, nor when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

    Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Website Services.

    If you have questions or comments about your privacy rights, you may email us at [email protected].

    CONTROLS FOR DO-NOT-TRACK FEATURES

    Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy policy.

    UPDATES TO THIS POLICY

    We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

    CONTACT US

    If you have questions or comments about this privacy policy, you may email us at [email protected].

    REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU

    Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please submit a request to [email protected]


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